Privacy Policy

Last Updated: June 2026

KuduRiver Gundogs Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy laws.

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1. Who We Are

KuduRiver Gundogs Ltd

Email: info@kudurivergundogs.com

Website: www.kudurivergundogs.co.uk

KuduRiver Gundogs Ltd is the Data Controller responsible for your personal information.

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2. Information We Collect

We may collect and process the following information:

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Information you provide directly

• Name

• Postal address

• Email address

• Telephone number

• Booking information

• Payment information

• Dietary requirements

• Emergency contact details

• Information relating to your participation in our experiences

• Correspondence sent to us by email, website forms, social media or telephone

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Information collected automatically

When you visit our website, we may collect:

• IP address

• Browser type and version

• Device information

• Website usage information

• Pages viewed

• Date and time of visits

This information is collected through cookies and website analytics services.

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3. How We Use Your Information

We use your information to:

• Process and manage bookings

• Provide countryside experiences and events

• Process payments and issue invoices

• Deliver products purchased through our website

• Respond to enquiries

• Communicate important booking information

• Improve our services and website

• Comply with legal and regulatory obligations

• Send marketing communications where you have consented to receive them

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4. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

• Contract

To fulfil bookings, purchases and services requested by you.

• Legitimate Interests

To operate and improve our business, customer service and website.

• Legal Obligations

To comply with taxation, accounting and other legal requirements.

• Consent

Where you have chosen to receive marketing communications or newsletters.

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You may withdraw consent at any time.

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5. Marketing Communications

From time to time, we may send information regarding:

• Upcoming experiences

• Shoot days

• Countryside events

• Merchandise

• News and updates from KuduRiver Gundogs

 

You may unsubscribe at any time by clicking the unsubscribe link in emails or by contacting us directly.

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6. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary to provide our services, including:

• Payment providers

• Accountants and professional advisers

• Website hosting providers

• Email marketing platforms

• Event venues and estates where relevant to your booking

• Delivery and courier services

All third parties are required to keep your information secure and process it lawfully.

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7. Photography and Video

Photographs and video footage may be captured during KuduRiver Gundogs experiences.

Images may be used for:

• Social media

• Website content

• Promotional materials

• Marketing campaigns

 

If you do not wish to appear in photographs or video content, please notify us before your experience and we will make reasonable efforts to accommodate your request.

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8. Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting requirements.

Typically:

• Booking records: up to 7 years

• Financial records: up to 7 years

• Marketing records: until consent is withdrawn

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9. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss or disclosure.

While no method of transmission over the internet is completely secure, we strive to use commercially acceptable means to protect your information.

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10. Your Rights

Under UK data protection law, you have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your information in certain circumstances

• Restrict processing

• Object to processing

• Request transfer of your information

• Withdraw consent where processing is based on consent

 

Requests should be submitted using the contact details below.

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11. Cookies

Our website may use cookies to improve functionality, analyse website traffic and enhance your browsing experience.

You can manage or disable cookies through your browser settings.

Where required, we will request your consent before placing non-essential cookies on your device.

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12. Third-Party Websites

Our website may contain links to third-party websites.

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We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies.

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13. Complaints

If you are unhappy with how we handle your personal information, please contact us first so that we can attempt to resolve the issue.

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You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: www.ico.org.uk

Telephone: 0303 123 1113

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14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page and become effective immediately upon publication.

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Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

KuduRiver Gundogs Ltd

Email: info@kudurivergundogs.com

Website: www.kudurivergundogs.co.uk